Privacy policy
This Privacy Policy describes how zensmokes.com (the “Website” or “we”) collects, uses, and discloses your personal information when you visit or purchase items on the Website.
Collection of Personal Information
When you visit the Website, we collect certain information about your device, your interactions with the Website, and information necessary to process your purchase. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual, including the information below, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interacted with the Website.
Purpose of Collection: To load the Website accurately for you and to perform analytics on Website usage to optimize our Website.
Source of Collection: Automatically when you visit our Website using cookies, log files, web beacons, tags, or pixels.
Disclosure for Business Purposes: Shared with our processor Shopify.
Order Information
Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number, email address, and phone number.
Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for deliveries, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.
Source of Collection: From you.
Disclosure for Business Purpose: Shared with our processor Shopify.
Customer Support Information
Purpose of Collection: To provide customer support.
Source of Collection: From you.
Disclosure for Business Purpose: Minors
This website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contract with you, as described above. For example:
We use Shopify to power our online store. You can read about Shopify here For more information on how your personal information is used: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For example:
We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interactions with our ads on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services, and offers.
Lawful Basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:
Your consent;
Performance of a contract between you and the Site;
Compliance
Collection of Personal Information
When you visit the Website, we collect certain information about your device, your interactions with the Website, and information necessary to process your purchase. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual, including the information below, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interacted with the Website.
Purpose of Collection: To load the Website accurately for you and to perform analytics on Website usage to optimize our Website.
Source of Collection: Automatically when you visit our Website using cookies, log files, web beacons, tags, or pixels.
Disclosure for Business Purposes: Shared with our processor Shopify.
Order Information
Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number, email address, and phone number.
Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for deliveries, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.
Source of Collection: From you.
Disclosure for Business Purpose: Shared with our processor Shopify.
Customer Support Information
Purpose of Collection: To provide customer support.
Source of Collection: From you.
Disclosure for Business Purpose: Minors
This website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contract with you, as described above. For example:
We use Shopify to power our online store. You can read about Shopify here For more information on how your personal information is used: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For example:
We use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interactions with our ads on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services, and offers.
Lawful Basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:
Your consent;
Performance of a contract between you and the Site;
Compliance